No feature is removed when you move up, and nothing is held hostage behind an enterprise call. Pricing is quoted on traffic volume, request profile and support depth, because a fixed list price for this kind of service is usually fiction.
For estates where an incident is a board matter. Behavioural bot management, a security operations engagement of your own, and named people you can call.
Managed DNS & TLS automationRemoves the two most common self-inflicted outages
Included
Included
Included
Origin shieldingKeeps a cold cache from taking down your origin
Included
Included
Included
Pulse observabilityAnswers "is it us or the network" without a war room
Standard
Extended
Full + custom
Multi-CDN route selectionRoutes around a degraded provider before users notice
—Not included
Included
Included
L3/L4 DDoS absorptionSurvives volumetric floods without an origin outage
—Not included
Always on
Always on
Managed WAFBlocks known application exploits at ingress
—Not included
Included
Custom rules
Rate limiting & challengeContains credential stuffing and scraping
—Not included
Standard
Adaptive
Behavioural bot managementSeparates sophisticated automation from real customers
—Not included
—Not included
Included
Sentinel SOC, named analystsSomeone accountable owns the incident, not a queue
—Not included
—Not included
Included
Edge computeMoves auth, rewrites and personalisation off the origin
—Not included
Limited
Unrestricted
Incident response targetHow long before a human is on it
Business hours
15 min, 24/7
5 min, 24/7
Residency controlsKeeps regulated traffic inside a jurisdiction
—Not included
Regional
Enforced in routing
Audit retention & evidence packsSurvives an audit or a regulator's question
90 days
13 months
Up to 7 years
Quarterly review & tabletopFinds the gap before an attacker does
—Not included
—Not included
Included
Response targets and retention windows are the current draft commercial position. Confirm against signed service terms before publication.
Add-ons
Bought separately, on any package
Emergency onboarding
Mid-incident takeover with a fixed engagement fee, convertible to a package afterwards.
Private PoPs
Dedicated capacity in named facilities where public edge coverage is not enough.
Cloud & FinOps engagement
Procurement, landing zones, migration and cost engineering as a separate workstream.
Compliance support
Questionnaire responses, control mapping and evidence assembly for your audit cycle.
Questions
The ones people actually ask
Because the honest number depends on request volume, egress, cache behaviour, how many origins you have and how much of the security work you want us to own. A list price would either be padded to cover the worst case or quietly renegotiated later. We would rather quote from a week of your logs and stand behind it.
No, and we usually recommend you do not. Meridian sits above your existing providers and steers traffic between them. Keeping two networks under contract preserves your commercial leverage and gives us somewhere to route when one of them has a bad day.
You reach an on-call engineer directly. They will ask for DNS control or a prefix announcement, stand anycast ingress up in front of your origin, and absorb volumetric traffic first so the telemetry becomes readable. Application rules follow. You get a written report afterwards whether or not you become a customer.
Upward, at any time, prorated. Downward at renewal. We would rather you moved up because your traffic changed than sat on an oversized package because the paperwork was annoying.
You do. Logs are exportable in full for the whole retention window, and any custom rules written for your estate leave with you. We are not interested in holding your data as a switching cost.
Mechanically: no scrubbing detour, one dataset, and an analyst who can change the edge configuration without opening a ticket with a third party. Commercially: one contract and one escalation path, so an incident cannot become a dispute about whose SLA applies.
Send a week of logs. Get a real number.
No obligation, no sales sequence. You get a recommended package, the configuration we would run and a price we will hold.