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Packages

Three packages. Each one contains the last.

No feature is removed when you move up, and nothing is held hostage behind an enterprise call. Pricing is quoted on traffic volume, request profile and support depth, because a fixed list price for this kind of service is usually fiction.

PACKAGE 01

Edge

For teams whose first problem is speed and cost. Delivery done properly, with the security controls present but not yet the point.

INCLUDED

  • Global CDN delivery and tiered caching
  • Managed authoritative DNS
  • TLS issuance, renewal and deployment
  • Origin shielding and compression
  • Pulse observability, standard retention
  • Business-hours engineering support

Best fit: content-heavy sites, marketing estates, early-stage platforms with predictable traffic.

Get an Edge quote
PACKAGE 02 Most deployed

Shield

The default for anything with a login page, a payment flow or a public API. Protection sits inline, and someone is awake when it fires.

EVERYTHING IN EDGE, PLUS

  • Always-on L3/L4 DDoS absorption
  • Managed WAF with tuned rule sets
  • Rate limiting and challenge policies
  • Multi-CDN route selection on live signals
  • 24/7 incident response, 15-minute target
  • Extended log retention and export

Best fit: SaaS, commerce, media, regional gaming, anything with a public API surface.

Get a Shield quote
PACKAGE 03 Enterprise

Command

For estates where an incident is a board matter. Behavioural bot management, a security operations engagement of your own, and named people you can call.

EVERYTHING IN SHIELD, PLUS

  • Behavioural bot management and fingerprinting
  • Sentinel SOC with named analysts
  • Custom detection logic and edge compute
  • Private PoPs and dedicated capacity on request
  • Quarterly review, tabletop exercise, evidence pack
  • Residency controls and extended audit retention

Best fit: financial services, large-scale gaming, regulated platforms, anyone with a named adversary.

Get a Command quote
Not sure which one

Three questions, then a straight answer

This will not price your estate. It will tell you which package we would open the conversation with, and why, in about fifteen seconds.

  • Nothing is stored and nothing is sent anywhere
  • No email gate before you see the result
  • It answers with the smallest package that fits, not the largest
Comparison

Line by line

The business scenario each capability actually addresses, next to the package that carries it.

Feature comparison across the Edge, Shield and Command packages
Capability Edge Shield Command
CDN delivery & tiered cachingCuts origin load and page weight costIncludedIncludedIncluded
Managed DNS & TLS automationRemoves the two most common self-inflicted outagesIncludedIncludedIncluded
Origin shieldingKeeps a cold cache from taking down your originIncludedIncludedIncluded
Pulse observabilityAnswers "is it us or the network" without a war roomStandardExtendedFull + custom
Multi-CDN route selectionRoutes around a degraded provider before users noticeNot includedIncludedIncluded
L3/L4 DDoS absorptionSurvives volumetric floods without an origin outageNot includedAlways onAlways on
Managed WAFBlocks known application exploits at ingressNot includedIncludedCustom rules
Rate limiting & challengeContains credential stuffing and scrapingNot includedStandardAdaptive
Behavioural bot managementSeparates sophisticated automation from real customersNot includedNot includedIncluded
Sentinel SOC, named analystsSomeone accountable owns the incident, not a queueNot includedNot includedIncluded
Edge computeMoves auth, rewrites and personalisation off the originNot includedLimitedUnrestricted
Incident response targetHow long before a human is on itBusiness hours15 min, 24/75 min, 24/7
Residency controlsKeeps regulated traffic inside a jurisdictionNot includedRegionalEnforced in routing
Audit retention & evidence packsSurvives an audit or a regulator's question90 days13 monthsUp to 7 years
Quarterly review & tabletopFinds the gap before an attacker doesNot includedNot includedIncluded

Response targets and retention windows are the current draft commercial position. Confirm against signed service terms before publication.

Add-ons

Bought separately, on any package

Emergency onboarding

Mid-incident takeover with a fixed engagement fee, convertible to a package afterwards.

Private PoPs

Dedicated capacity in named facilities where public edge coverage is not enough.

Cloud & FinOps engagement

Procurement, landing zones, migration and cost engineering as a separate workstream.

Compliance support

Questionnaire responses, control mapping and evidence assembly for your audit cycle.

Questions

The ones people actually ask

Because the honest number depends on request volume, egress, cache behaviour, how many origins you have and how much of the security work you want us to own. A list price would either be padded to cover the worst case or quietly renegotiated later. We would rather quote from a week of your logs and stand behind it.

No, and we usually recommend you do not. Meridian sits above your existing providers and steers traffic between them. Keeping two networks under contract preserves your commercial leverage and gives us somewhere to route when one of them has a bad day.

You reach an on-call engineer directly. They will ask for DNS control or a prefix announcement, stand anycast ingress up in front of your origin, and absorb volumetric traffic first so the telemetry becomes readable. Application rules follow. You get a written report afterwards whether or not you become a customer.

Upward, at any time, prorated. Downward at renewal. We would rather you moved up because your traffic changed than sat on an oversized package because the paperwork was annoying.

You do. Logs are exportable in full for the whole retention window, and any custom rules written for your estate leave with you. We are not interested in holding your data as a switching cost.

Mechanically: no scrubbing detour, one dataset, and an analyst who can change the edge configuration without opening a ticket with a third party. Commercially: one contract and one escalation path, so an incident cannot become a dispute about whose SLA applies.

Send a week of logs. Get a real number.

No obligation, no sales sequence. You get a recommended package, the configuration we would run and a price we will hold.